Refund policy
Return & Refund Policy
We want you to shop with confidence at GearElectro.
You may return eligible items within 60 days after delivery for a refund or exchange.
To qualify for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase or order number is required
Non-returnable items include:
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Items damaged through misuse
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Products returned without original packaging
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Personalized or custom-made products
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Final sale items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement, exchange, or refund.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.
To start a return or if you have any questions, please contact us at support@gearelectro.com